Notice of “End of Life” of DK-2

February 18, 2015

Reference - Notice of “End of Life” of DK-2 family of diesel engine analysers
Dear Valued Customer,
This letter serves as your formal notification that Icon Research is initiating the End of Life process for the DK-2 and DK-2/FV series of Diesel Doctor portable engine analysers.
The objective of this notice is to allow for appropriate planning and the opportunity for last time purchases, as well as to confirm that replacement products are available.
The DK-2 family has been replaced by the DK-20 and DK-20/FV instruments which are direct replacements and are compatible with all the same accessories as used with the DK-2 and DK-2/FV.
If you decide to upgrade your DK-2 to a DK-20 we are offering a trade-in discount of 30% off normal price. This offer applies to the Doctor instrument only (not accessories) and is valid until the end of 2015. 
Please note the DK-20 family does require the use of the latest version 6 Doctor software but previous version 5 databases can be easily imported into version 6 if required. A free license for “Standard 6” version of software is included with the DK-20 instrument. If a DRM (Diagnostic Reporter) has been purchased for version then a free “Diagnostic 6” license will be provided upon upgrade.
The standard warranty terms will be honoured for all units shipped up to the Last Shipment Date. 
Orders placed between the Announcement Date and the Last Order Date are non-cancellable and non-refundable.
End of Life Milestones – DK-2 and DK-2/FV
Milestone Date
End of Life Announcement February 18th 2015
Last Order August 31st 2015
Last Shipment December 31st 2015
Last Service December 31st 2020
Note that calibration services will continue indefinitely until advised otherwise.
Special contracts in place and active prior to the Announcement Date with regard to product availability, warranty, or support terms will be honoured according to the terms of that contract. 
Icon will make every effort to have the products available for purchase until the Last Order Date; however, there may be situations where material constraints cause the supply to be exhausted earlier.
If you have any questions or for assistance selecting alternative products, please contact me.
Yours Sincerely,
James Fraser, 
Product Manager, Diesel Doctor engine analysers, Icon ResearchFebruary 18th, 2015

Reference - Notice of “End of Life” of DK-2 family of diesel engine analysers

 

Dear Valued Customer,

This letter serves as your formal notification that Icon Research is initiating the End of Life process for the DK-2 and DK-2/FV series of Diesel Doctor portable engine analysers.

The objective of this notice is to allow for appropriate planning and the opportunity for last time purchases, as well as to confirm that replacement products are available.

The DK-2 family has been replaced by the DK-20 and DK-20/FV instruments which are direct replacements and are compatible with all the same accessories as used with the DK-2 and DK-2/FV.

If you decide to upgrade your DK-2 to a DK-20 we are offering a trade-in discount of 30% off normal price. This offer applies to the Doctor instrument only (not accessories) and is valid until the end of 2015. 

Please note the DK-20 family does require the use of the latest version 6 Doctor software but previous version 5 databases can be easily imported into version 6 if required. A free license for “Standard 6” version of software is included with the DK-20 instrument. If a DRM (Diagnostic Reporter) has been purchased for version then a free “Diagnostic 6” license will be provided upon upgrade.

The standard warranty terms will be honoured for all units shipped up to the Last Shipment Date. 

Orders placed between the Announcement Date and the Last Order Date are non-cancellable and non-refundable.

End of Life Milestones – DK-2 and DK-2/FV

Milestone Date
End of Life Announcement        February 18th 2015
Last Order August 31st 2015
Last Shipment December 31st 2015
Last Service December 31st 2020

Note that calibration services will continue indefinitely until advised otherwise.

Special contracts in place and active prior to the Announcement Date with regard to product availability, warranty, or support terms will be honoured according to the terms of that contract. 

Icon will make every effort to have the products available for purchase until the Last Order Date; however, there may be situations where material constraints cause the supply to be exhausted earlier.

If you have any questions or for assistance selecting alternative products, please contact me.

Yours Sincerely,

 

James Fraser, 

Product Manager, Diesel Doctor engine analysers, Icon Research